Terms of Service

1. Who we are

The supaclank service is operated by Absolutely Right AB, a Swedish limited company (aktiebolag), org. no. 559577-8233, Ofg 773b Billo, 106 46 Stockholm, Sweden ("supaclank", "we", "us"). You can reach us at support@supaclank.com.

2. What these terms cover

These terms are an agreement between you and us. They cover our websites (including supaclank.com), the clank mobile app, and the supaclank cloud service: the hosted sandboxes that let you build and run applications with an AI coding agent, without your own computer.

They do not cover:

• The open-source clank CLI. It is licensed separately under its own open-source license, which alone governs your use of that software.
• Self-hosting. If you run clank on your own machines, you do not need an account or these terms, and none of your data reaches us.

3. Beta

The service is in beta. We develop it quickly, which means features evolve, sometimes break, and may be deprecated and removed as we learn what works; we fix problems as fast as we can, but day-to-day changes come without advance notice. For changes that materially reduce what the paid service does, we make reasonable efforts to notify you in advance, except when we need to act immediately for security, legal, or abuse reasons. If we ever discontinue the paid service entirely, we will email paying subscribers at least 30 days beforehand, so you have time to export your work (§7). Price changes also come with notice (see §9).

4. Your account

You need an account for the cloud service. Keep your sign-in credentials secure; you are responsible for activity under your account. Provide accurate information and keep it up to date. You must be at least 13 years old; if you are under 18, you need a parent's or guardian's consent.

5. Your content is yours

You own the code, applications, images, and other content you create or upload. That includes, to the extent we can grant or confirm it, output generated by an AI agent working for you. We claim no ownership of any of it.

You give us only the limited license we need to run the service for you: to store, execute, transmit, back up, and display your content, at your direction. If you send us feedback or suggestions, we may use them without obligation to you.

The service itself (our software, sites, and branding) belongs to us and our licensors.

6. AI agents and your AI provider

clank works by running a coding agent (by default, Anthropic's Claude Code CLI) on your sandbox. You connect the agent to your own AI provider account: we start the provider's device-authorization flow, and the resulting credential is stored on your sandbox and used by the agent on your behalf.

• Your prompts and relevant project context are sent from your sandbox directly to the provider you chose. That exchange is governed by your agreement with that provider, not by these terms.
• You are responsible for complying with your provider's terms and usage policies, and for any fees your provider charges you.
• AI-generated code and content can be wrong, insecure, or infringing. Review output before you rely on it, ship it, or run it somewhere that matters. You are responsible for what you deploy.
• Providers are independent services. We are not responsible for their availability, rate limits, pricing, or their decisions about your account, and an outage at your provider is not an outage of ours.

7. Your sandbox

The cloud service gives you a personal sandbox: an isolated environment where your projects live and your agent runs. It is a development environment, not a hosting service: use it to build, run, and preview the applications you create with clank, not to serve production traffic to end users, and not as a general-purpose host for unrelated workloads.

The sandbox runs on infrastructure we administer. Who can access it, and when, is described in our Privacy Policy. In short: automated maintenance keeps it running, and people at supaclank access its contents only to debug at your request, to investigate abuse or security incidents, or when legally compelled.

Lifecycle:

• While subscribed, your sandbox and its contents persist between sessions.
• When your subscription ends, your sandbox is suspended, not deleted: resubscribe and pick up where you left off. We may eventually clean up sandboxes that stay inactive, but never sooner than 30 days after the subscription ends, so export anything you need if you're leaving for good.
• Deleting your account destroys your sandbox and everything on it immediately (see the Privacy Policy).
• Your code is portable. It lives in git; push it anywhere, anytime while subscribed. If you need help exporting, contact support@supaclank.com before you cancel.

8. Acceptable use

Don't use the service to:

• break the law, or infringe anyone's rights (including intellectual property);
• distribute malware, phish, spam, or attack, probe, or disrupt others' systems;
• mine cryptocurrency, or otherwise abuse compute, storage, or network resources;
• resell, share, or provide the service to third parties as your own offering;
• circumvent usage limits, billing, or security measures.

Applications you build can be served to the web through infrastructure we operate (for example, preview links). If we receive credible reports of abusive or unlawful content served this way, we may remove it or suspend serving it, and will tell you when practicable. Report abuse to abuse@supaclank.com.

9. Fees, trials, cancellation, refunds

• Price. The paid plan costs the price shown at checkout, billed as a recurring subscription by our payment provider, Stripe. Subscriptions renew automatically until cancelled.
• Trials. When we offer a free trial, its length and conditions are shown at sign-up. If a trial requires no payment method, it simply ends unless you subscribe.
• Cancellation. Cancel anytime; cancellation takes effect at the end of the current billing period. Apart from your statutory rights, we do not refund partial periods.
• EU/EEA withdrawal right. If you are a consumer in the EU/EEA, you may withdraw from your first purchase within 14 days without giving a reason, by emailing support@supaclank.com. You agree the service starts immediately; if you withdraw, we refund the price minus a proportional amount for the time already elapsed. Renewals do not trigger a new withdrawal right.
• Price changes. We will give you at least 30 days' notice by email before a price increase, which applies from your next billing period after the notice. If you don't agree, cancel before it takes effect.

10. Suspension and termination

You can stop using the service and delete your account at any time. We may suspend or terminate your access if you materially breach these terms, if we must for legal or security reasons, or if the service is discontinued (per §3). Unless the breach is severe or the law prevents it, we will notify you and give you a chance to fix the problem first. After termination, the sandbox lifecycle in §7 applies.

11. Disclaimers

The service is provided "as is" and "as available", without warranties of any kind, to the extent permitted by law. We do not promise uninterrupted or error-free operation, and the beta service has no uptime commitment. AI output is probabilistic and can be wrong; §6 applies. Nothing in this section limits rights you have as a consumer under mandatory law.

12. Liability

Nothing in these terms excludes or limits liability for gross negligence, willful misconduct, or anything else that cannot be excluded or limited under applicable law. Subject to that, our total liability for claims arising out of the service in any 12-month period is capped at the fees you paid us in that period (or, if you have paid nothing, SEK 500), and neither of us is liable for indirect or consequential losses (such as lost profits, revenue, or data) that were not reasonably foreseeable.

13. Changes to these terms

We may update these terms as the service evolves. For material changes we will give you at least 30 days' notice by email before they take effect; minor changes (such as clarifications or new features) may apply once posted. If you don't agree with a change, cancel before it takes effect. The current version always lives at this page, and its history is public in our repository.

14. Governing law and disputes

Swedish law governs these terms. If we have a dispute, talk to us first: email support@supaclank.com and we will try to resolve it with you informally within 30 days. Failing that, disputes are resolved by Swedish courts with Stockholm District Court as the first instance, except that if you are a consumer, you keep any right under mandatory law to bring or defend a dispute where you live. Consumers in Sweden can also turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, arn.se).

15. The boring-but-necessary bits

• If part of these terms is found unenforceable, the rest still applies.
• Not enforcing a term at some moment doesn't waive our right to enforce it later.
• You may not assign this agreement without our consent; we may assign it in connection with a merger, acquisition, or sale, with notice to you.
• Terms that by their nature should outlive this agreement do so, including your ownership of your content (§5), the disclaimers (§11), the liability cap (§12), and the dispute terms (§14).
• These terms and the Privacy Policy are the whole agreement between us about the service.

16. Contact

Questions about these terms: support@supaclank.com.